Andrew Burkard

Resume

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Experience

Head of AI Apr 2025 — Present
HackerPulse · San Francisco
  • Designed and built the AI service that powers the product — engineering leaders chat with an AI agent connected to live data from GitHub, Jira, Slack, Notion, etc. to get answers about their engineering org
  • Built a self-reinforcing knowledge graph across all synced integrations — agents discover implicit relationships, each new connection helps surface the next, and the user-facing agent queries it via tool calls
Founding AI Engineer Apr 2023 — Dec 2024
Yuma AI (YC W23) · San Francisco
  • Fine-tuned Mistral 7B to replace GPT-4 for ticket classification, cutting per-call inference costs by ~100x. Created an LLM-as-judge evaluation system to safely validate prompt changes and migrate between models
  • Designed an active learning loop for ticket routing: embed tickets → SVM classifies known types → anomaly detector catches out-of-distribution tickets → LLM labels the unknowns → retrain
  • Implemented the retrieval pipeline combining embedding search with BM25-style keyword matching
Machine Learning Engineer Apr 2019 — Mar 2023
Triplebyte · San Francisco
  • Joined as the first ML hire; promoted to Tech Lead of Data & Infrastructure
  • Migrated candidate search from a Postgres read replica (20s on a bad day) to Elasticsearch (60–300ms). Enabled hybrid search: BM25, metadata filters, and vector similarity in one index
  • Trained a logistic regression to predict which candidates would respond to recruiter outreach — three features, doubled response rate from 20% to 40%
  • Built a recommendation engine for a two-sided recruiting marketplace using neural collaborative filtering: content-based features handle cold start, collaborative filtering takes over as interaction data accumulates
Data Scientist Oct 2016 — Apr 2018
B23 · McLean, VA
  • Built an ETL pipeline aggregating millions of points-of-interest from disparate sources for predictive foot-traffic analysis, sold to hedge funds
  • Automated transfer of hundreds of terabytes of imagery between AWS and Snowball Edge devices for the US Navy, replacing a process that involved burning thousands of DVDs
Software Engineer Jun 2013 — Oct 2016
Agilex / Accenture Federal Services · Chantilly, VA
  • Developed a semantic search application for matching intelligence reporting with collection requirements via latent semantic indexing, optimizing average query speed by 10x

Education

MS, Data Science Georgetown University · 2016 — 2018
BS, Computer Science & Mathematics Virginia Tech, summa cum laude · 2009 — 2013 Phi Beta Kappa

Skills

Languages

Python, Ruby, TypeScript, SQL

AI / ML

PyTorch, JAX, NumPyro, OpenAI Agents SDK, LangChain, MCP, LoRA, Hugging Face, scikit-learn, XGBoost, pandas

Infrastructure

PostgreSQL, FastAPI, Elasticsearch, Redis, AWS